HelpDesk Systems and Call Centers rely on support representatives to efficiently provide quality answers to customer questions.
Beyond increasing the number of closed tickets, support professionals can be rewarded for being the first to answer a question and topical expertise, encouraging better quality experiences across your support experiences.
Badgeville integrates seamlessly with numerous support systems, such as ZenDesk, to provide a gamified experience for support professionals. This creates a fun challenge for your employees, benefiting your business and motivating top performances across your team members. You can also increase the efficiency of your support programs by adding a gamified experience to your public forums, rewarding customers and partners who provide crowdsourced support within your community.